Earlier today, our hosting infrastructure experienced a database configuration issue that affected a number of hosted websites. Our team identified the root cause and has been working through a structured restoration process.

The majority of sites have been restored to full operation. A small number of accounts are still being remediated and we expect full resolution shortly.
No data has been lost. All databases and files remain intact.

We apologise for any inconvenience caused and appreciate your patience while we complete the final stages of restoration.

If your site is still experiencing issues, please open a support ticket and we will prioritise your account.